Automation
the tools it needs to
solve problems faster
and improve
employee experience.
What is IT Process Automation?
Why use ITPA?
Reduces operational costs required to complete a task. Solve more IT issues, faster.
Improves response time of your IT department. Your employees won’t be left waiting for support.
Increases accuracy and minimises human error. Your IT team is better informed to provide the right solutions.
Creates a more efficient and productive IT team. Lets your team focus on developing solutions, not problems.
Why use ITPA?
Reduces operational costs required to complete a task. Solve more IT issues, faster.
Improves response time of your IT department. Your employees won’t be left waiting for support.
Increases accuracy and minimises human error. Your IT team is better informed to provide the right solutions.
Creates a more efficient and productive IT team. Lets your team focus on developing solutions, not problems.
Workload Management
ITPA Use Cases
ITPA Use Cases
IT Processes
IT Processes
Application / Service / Process / Server Restarts
Monitor Application Log Files
Password Resets or Unlock Accounts
Provisioning VM's / AWS / Azure / Hyper-V
Run SQL Queries
Automated response to Incidents & Tickets
Automated response to Incidents & Tickets
Creating/ Deleting/ Renaming Snapshots
Modifying a VM’s memory or disk space
Cloud and On-Premises Application Integration
Monitor Application Log Files
Library / Program Deployment
Anti-virus Pattern Update & deployment
Security Log Review
Jobs automations
Payroll Processing
Collection Systems for Loans
Loan Applications
Daily File Polling from Branches
Core Banking Process Mediation
Automated report distribution & FTP
Automated report distribution & FTP
Automated Provisioning
Basel 3 Reporting
Email notification & Checkpoint Alerts
How are ITPA and RPA different?
How automation of disk clean-up eliminated an organisation’s server rashes and outages
How a banking and insurance company managed IT infrastructure outages using Proactive Service Resolution