Finance Company

How a large financial systems company reduced turnaround time by using automated payment processing

AT A GLANCE

Turnaround time reduced to

0

day

AT A GLANCE

Elimination of errors
0 %

AT A GLANCE

Reduction in
effort

0 %

AT A GLANCE

Annual cost
saving of
approximately

INR 2,29,16,250/
($300,000)

How a large financial systems company reduced turnaround time by using automated payment processing

Background

Our client was a large financial systems company, dealing with daily transactions of ATM cards. This process involved downloading encrypted files, decrypting and then uploading them. Since the process was being undertaken manually it had a turnaround time of 7 days and was slow, repetitive and error-prone.

Challenges

Due to the large volume of transactions, multiple teams were assigned to complete the tasks.
This caused:

Turnaround time of 7 days

Errors while manually downloading and organising files

Inefficient use of manpower and reduced productivity

The teams had to manually download and rename the files; create folders by date; clear the transactions from the second cycle of the previous day; process transactions from the first cycle of the current day; decrypt and process files according to format and upload the files.

The teams had to manually download and rename the files; create folders by date; clear the transactions from the second cycle of the previous day; process transactions from the first cycle of the current day; decrypt and process files according to format and upload the files.

Goals & Objectives

1

Reduce manual effort

2

Completely eliminate human errors.

3

Eliminate duplication of records

4

Reduce turnaround time from 7 days to 1 day

Solution

Our team of RPA experts recalibrated the input Excels and deployed an unattended BOT to:

Login to the portal and download all the files

Create folders by date

Organise all the files according to format

Decrypt pgp files using the pgp tool

Upload files to the server and then to DCRS website

Outcome

Our unattended BOT completely automated Rupay and Visa Payment Processing. It eliminated errors, handled exceptions gracefully, uploaded and downloaded from the filed data point, sent alerts in case of failure and emailed the daily report of successful and failed cases to the administrator. As a result, the organization hit all its goals.
Turnaround time reduced to
0

day

Elimination of
errors

0 %

Reduction in
effort

0 %

Annual cost
saving of
approximately

INR 2,29,16,250/
($300,000)

Turnaround time reduced to
0

day

Elimination of
errors

0 %

Reduction in
effort

0 %

Annual cost
saving of
approximately

INR 2,29,16,250/
($300,000)